Quality: supporting groups

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Event Date : 25 March 2010

Time : 9.30am to 4.30pm

Duration : One day

Location : Leicester

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Price: From £45

Event details

Quality is about trying to do better both in the services an organisation offers and in the way the organisation runs. The groups you support will want to manage quality in a comprehensive and systematic way in order to provide consistently high quality services.

This course introduces and compares different quality systems, enabling you to help groups choose the right approach and support them as they implement it.

Please visit http://www.performancemanagement.org.uk/ for further information or to download a booking form.